Terms of Service - Ambient DMA

# Terms of Service — ambient-dma.com
**Last updated: january 01, 2026**

By accessing this website, creating an account, or completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our services or make any purchases.

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## 1. Definitions

- **"We," "Us," "Our," "Company"** refers to Ambient DMA, operating at ambient-dma.com.
- **"You," "User," "Customer," "Buyer"** refers to any individual who accesses our website, creates an account, or makes a purchase.
- **"Digital Product"** refers to any software license, license key, digital tool, or electronically delivered service offered on this website.
- **"Physical Product," "Hardware"** refers to any tangible item sold on this website, including but not limited to DMA cards, fusers, firmware devices, PCIe devices, and related hardware accessories.
- **"Product"** refers to both Digital Products and Physical Products collectively.
- **"License Key"** refers to the unique alphanumeric code generated and delivered upon purchase that grants access to the software.
- **"Shipping Address"** refers to the delivery address provided by the customer at the time of checkout.

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## 2. Purpose of Products

### 2.1 Software
The software tools provided on this website are intended strictly for educational, research, and debugging purposes. They are designed to assist developers, students, and researchers in tasks such as memory analysis, data visualization, and input simulation.

### 2.2 Hardware
The physical hardware products sold on this website (DMA cards, fusers, and related devices) are sold as general-purpose electronics development and research tools. They are intended for use in software development, hardware research, memory analysis, and educational applications.

We do not endorse, promote, or support any misuse of our software or hardware products.

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## 3. Eligibility

By making a purchase, you represent and warrant that:

- You are at least 18 years of age or the age of legal majority in your jurisdiction.
- You are the authorized holder of the payment method used, or have explicit written authorization from the cardholder to make the purchase.
- You are providing truthful, accurate, and complete personal information, including your full legal name, email address, shipping address (for physical products), and billing details.
- The billing address and/or shipping address you provide are accurate and capable of receiving deliveries.
- You are acting on your own behalf and not as an undisclosed agent for a third party.
- You are legally permitted to purchase and possess the products in your jurisdiction.

**Any purchase made using a payment method without the cardholder's explicit authorization is strictly prohibited and constitutes fraud. Such incidents will be reported to law enforcement authorities and the relevant payment card networks.**

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## 4. Account, Identity, and Data Collection

When making a purchase, the following information may be collected and stored for fraud prevention, order verification, shipping, and dispute resolution purposes:

- Full legal name and billing address
- Shipping address (for physical products)
- Email address
- Phone number
- IP address and geolocation data
- Browser type, version, and user agent string
- Operating system and device identifiers
- Discord account (if provided)
- Payment method details (last four digits, card type, authorization codes)
- Transaction IDs and payment processor references
- Any additional information voluntarily submitted during checkout or support interactions

By proceeding with a purchase, you **expressly consent** to the collection, storage, processing, and use of this data as described in these Terms. This data may be disclosed to:

- Payment processors (Square, Stripe, PayPal, or others) for transaction processing
- Shipping carriers for order fulfillment and delivery tracking
- Fraud prevention services and databases
- Financial institutions in the event of a payment dispute or chargeback
- Law enforcement agencies if fraud or criminal activity is suspected
- Legal counsel in connection with any dispute or legal proceeding

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## 5. License Agreement (Digital Products)

Each purchase of a Digital Product grants the user a non-exclusive, non-transferable, and revocable license to use the software for personal, non-commercial, and educational purposes only.

You may not:

- Resell, sublicense, lease, rent, or distribute the software or your license key to any third party.
- Share your license key with any other individual.
- Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the software.
- Modify, adapt, or create derivative works based on the software.
- Use the software for any commercial purpose without prior written authorization.
- Circumvent, disable, or interfere with any license management, authentication, or anti-piracy mechanisms.
- Use the software on more devices or instances than permitted by your license tier.

Violation of any of these terms will result in immediate and permanent revocation of your license without refund.

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## 6. Product Descriptions and Accuracy

We make reasonable efforts to ensure that all product descriptions, images, specifications, and pricing on our website are accurate and up to date. However:

- Product images are for illustrative purposes and may differ slightly from the actual product in color, shape, or packaging.
- Hardware specifications may be subject to minor variations between manufacturing batches.
- We reserve the right to correct any errors in product descriptions or pricing at any time.
- If an error in pricing is identified before shipment, we will notify you and offer the option to proceed at the correct price or receive a full refund.

**It is your responsibility to review product descriptions, specifications, compatibility requirements, and these Terms before completing any purchase.**

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## 7. Digital Delivery Policy

**All Digital Products are delivered electronically and automatically.**

- Upon successful payment, a unique License Key is generated automatically by our system and delivered to you via the order confirmation page and/or the email address you provided at checkout.
- Delivery of a Digital Product is considered **complete and fulfilled** at the moment the License Key is generated and made available to you, regardless of whether you choose to access, copy, activate, or use it.
- It is your sole responsibility to ensure that you provide a correct and accessible email address during checkout.
- We maintain automated, tamper-proof records of all digital deliveries, including timestamps, license keys generated, delivery method, and confirmation logs.

**By completing a purchase of a Digital Product, you acknowledge that delivery occurs instantly and that you waive any right to claim non-receipt once the license key has been generated and made available.**

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## 8. Physical Product Shipping Policy

### 8.1 General Shipping Terms

Physical Products (DMA cards, fusers, and related hardware) are shipped to the address you provide at checkout. **It is your sole responsibility to provide a complete, accurate, and deliverable shipping address.** We are not responsible for delays, non-delivery, or returned shipments resulting from incorrect, incomplete, or undeliverable addresses provided by you.

### 8.2 Processing Times

- Orders are typically processed within **3 to 7 business days** after payment confirmation.
- Processing times are estimates and are not guaranteed. Delays may occur due to stock availability, high order volume, supplier lead times, quality control checks, or other operational factors.
- Processing time does not include shipping transit time.

### 8.3 Shipping Methods and Transit Times

- We ship via reputable international carriers (e.g., Royal Mail, DHL, FedEx, UPS, or equivalent).
- Estimated transit times vary by destination and shipping method selected. Typical international delivery estimates are **7 to 30 business days**, depending on the destination country and customs processing.
- **All shipping estimates are approximate and not guaranteed.** Transit times may be affected by factors beyond our control, including but not limited to: carrier delays, weather conditions, natural disasters, pandemics, public holidays, customs inspections, government actions, and force majeure events.
- Express or expedited shipping may be available at additional cost where offered.

### 8.4 Tracking Information

- A tracking number will be provided via email once your order has been shipped.
- It is your responsibility to monitor the tracking status of your shipment.
- Tracking information is provided by the shipping carrier, not by us. We are not responsible for inaccurate, delayed, or unavailable tracking updates from the carrier.
- Some shipments to certain countries may have limited or no tracking visibility once the package enters the destination country's postal system.

### 8.5 Transfer of Risk (Title and Risk of Loss)

**Title to and risk of loss for all Physical Products passes to you upon delivery of the item to the shipping carrier (the "point of shipment").** This means:

- Once the product has been handed over to the shipping carrier and a tracking number has been generated, the product is legally in your possession and under your risk.
- We are **not responsible** for any loss, theft, damage, destruction, delay, or misdelivery of the package that occurs **after** the product has been tendered to the shipping carrier.
- This includes, but is not limited to: packages lost in transit, packages stolen from your doorstep or mailbox ("porch piracy"), packages damaged during transit, packages delayed by the carrier, packages held or seized by customs, packages returned to sender by the carrier, and packages delivered to a wrong address due to carrier error.

### 8.6 Customs, Duties, Taxes, and Import Fees

- **All customs duties, import taxes, VAT, GST, brokerage fees, and any other charges imposed by your country's customs authorities are your sole responsibility.**
- We do not collect, prepay, or reimburse any import duties or taxes.
- We have no control over customs policies, import regulations, or the amount of duties charged in your country.
- Customs processing may cause additional delays in delivery. We are not responsible for any delays caused by customs inspections or processing.
- If you refuse to pay customs duties and the package is returned to us, you will not receive a refund. You may request re-shipment at your own expense, including any additional shipping and handling fees.
- We do not provide false customs declarations. Products will be declared at their actual purchase value.

### 8.7 Delivery Attempts and Unclaimed Packages

- It is your responsibility to be available to receive the package or to arrange for collection if a delivery attempt fails.
- If the carrier is unable to deliver the package after the standard number of delivery attempts, the package may be held at a local depot or post office for a limited period.
- If you fail to collect the package within the carrier's holding period, the package may be returned to us or destroyed by the carrier.
- We are **not responsible** for packages returned to us or destroyed due to your failure to collect them, failed delivery attempts, or incorrect address information.
- If a package is returned to us, you may request re-shipment at your own expense. We are not obligated to provide a refund in this situation.

### 8.8 Shipping Address Changes

- Shipping address changes can only be accommodated **before** the order has been shipped and a tracking number generated.
- Once a package has been tendered to the shipping carrier, we cannot modify, redirect, or recall the shipment. Any address change requests after shipment must be made directly to the carrier by you, at your own expense.

### 8.9 International Shipping Risks

You acknowledge that international shipping carries inherent risks, including but not limited to:

- Extended transit times (up to 60 days in some cases)
- Customs delays, inspections, and seizures
- Limited tracking visibility in certain countries
- Package damage during long-distance transit
- Carrier mishandling or misrouting
- Political instability, trade restrictions, or sanctions affecting delivery

**By placing an order for international delivery, you accept these risks and agree that delays or issues related to international shipping do not entitle you to a refund or chargeback.**

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## 9. Refund and Cancellation Policy

### 9.1 Digital Products

**Due to the nature of digital software and instant electronic delivery, all sales of Digital Products are final. No refunds, returns, exchanges, or cancellations are offered under any circumstances**, including but not limited to:

- Accidental or duplicate purchases
- Change of mind or buyer's remorse
- Incompatibility with your hardware, software, or operating system
- Failure to read the product description or system requirements before purchasing
- Unsupported platforms, games, or game updates
- Dissatisfaction with the product's features or performance
- Inability to use the product due to third-party restrictions (e.g., game bans, anti-cheat detections, server-side updates)
- Loss of access to your email, Discord, or other account used during purchase
- Claims of non-delivery when our records confirm successful delivery

### 9.2 Physical Products

**All sales of Physical Products are final once the order has been shipped.** No refunds are offered for:

- Change of mind or buyer's remorse after purchase
- Incorrect shipping address provided by you
- Packages lost, stolen, or damaged in transit after transfer of risk to the carrier (see Section 8.5)
- Delays in delivery caused by carriers, customs, or force majeure events
- Customs duties, taxes, or fees that you were not expecting
- Refusal to accept delivery or pay customs charges
- Products seized or held by customs authorities
- Incompatibility with your setup, hardware, or intended use case
- Packages returned to us due to failed delivery attempts or unclaimed packages
- Minor cosmetic differences between the product and website images

### 9.3 Exceptions (Defective Products Only)

If a Physical Product arrives with a verifiable manufacturing defect that renders it non-functional, you must:

1. Contact us via Discord or email within **7 calendar days** of receiving the product.
2. Provide clear photographs or video evidence of the defect.
3. Provide the original order number and tracking information.

We will evaluate the claim and, at our sole discretion, may offer a replacement or store credit. **Refunds for defective products are issued only at our discretion and are not guaranteed.** We may require you to return the defective product at your expense before issuing a replacement.

The following are **not** considered defects:

- Normal wear and tear
- Damage caused by misuse, mishandling, improper installation, or modification
- Damage caused during shipping (see Section 8.5 — risk passes to you at point of shipment)
- Cosmetic imperfections that do not affect functionality
- Incompatibility with your hardware configuration
- Issues caused by third-party software, firmware, or hardware

### 9.4 Order Cancellation

- Orders for Digital Products cannot be cancelled once payment is processed, as delivery is instant.
- Orders for Physical Products may be cancelled only if the order has **not yet been shipped**. Once a tracking number has been generated and the product tendered to the carrier, the order cannot be cancelled.
- To request a cancellation, contact us immediately via Discord. Cancellation requests are processed on a best-effort basis and are not guaranteed.

**You are strongly encouraged to read all product descriptions, specifications, compatibility requirements, and these Terms carefully before completing your purchase.** If you have any questions about a product, contact us via Discord before purchasing.

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## 10. Chargebacks and Payment Disputes

**Filing a fraudulent chargeback or payment dispute is a serious matter that may constitute criminal fraud.**

By completing a purchase on this website, you agree to the following:

### 10.1 Mandatory Pre-Dispute Resolution

If you have any issue with your purchase — whether related to a Digital Product or Physical Product — you **must** contact us directly through our official support channels (Discord or email) **before** initiating any chargeback, payment dispute, claim, or complaint with your bank, credit card company, payment processor, or any third party. We commit to responding to all inquiries within 48 hours.

**Failure to contact us before filing a dispute will be treated as evidence of bad faith and may be presented as such to the payment processor and issuing bank.**

### 10.2 Fraudulent Chargebacks — Digital Products

A chargeback filed for a Digital Product after the license key has been delivered, activated, downloaded, or the software has been used constitutes **first-party fraud (friendly fraud)** and will be treated as such. We maintain comprehensive server-side logs that independently verify delivery and usage.

### 10.3 Fraudulent Chargebacks — Physical Products

A chargeback filed for a Physical Product after the order has been shipped and a tracking number provided constitutes **first-party fraud (friendly fraud)** unless the cardholder's payment method was genuinely used by an unauthorized third party. The following chargeback claims are considered fraudulent when contradicted by our evidence:

- **"Item not received"** — when tracking shows delivery or delivery attempt
- **"Item not as described"** — when the product matches the published description and specifications
- **"Unauthorized transaction"** — when the cardholder's own name, email, phone, IP address, or billing information matches our order records
- **"Cancelled transaction"** — when no cancellation request was made before shipment
- **"Credit not processed"** — when no refund was requested or agreed upon
- **"Duplicate transaction"** — when only one charge exists for the order

### 10.4 Our Rights in Response to Chargebacks

In the event of any chargeback or payment dispute, we reserve the right to:

- Submit comprehensive evidence to the payment processor and issuing bank, including but not limited to: customer identification data, IP addresses, device fingerprints, delivery confirmations, shipping tracking records and proof of delivery, license activation records, software download and usage logs, customer communications, and any other relevant data.
- Permanently ban your account, license key(s), IP address, device identifiers, shipping address, and any associated identifiers from all current and future products and services.
- Report fraudulent chargebacks to fraud prevention databases and industry blacklists (e.g., MATCH list, Ethoca, Verifi).
- Pursue civil legal action to recover the disputed amount plus any and all associated fees, costs, penalties, and damages, including but not limited to: chargeback fees charged by our payment processor, legal fees and court costs, lost revenue and administrative costs.
- File a criminal fraud complaint with the relevant law enforcement agency in our jurisdiction and/or yours.
- Share relevant transaction data, identification information, and evidence with law enforcement agencies, payment networks (Visa, Mastercard), and fraud prevention organizations.
- Engage a collections agency to recover the disputed amount and associated costs.

### 10.5 Chargeback Fees and Cost Recovery

In the event that a chargeback is filed, regardless of outcome, you agree to be liable for any and all fees, penalties, fines, and administrative costs incurred by us as a result of the dispute process. This includes, but is not limited to:

- Payment processor chargeback fees (typically £15–£25 per dispute)
- Network assessment fees
- Administrative and evidence preparation costs
- Legal fees incurred in responding to the dispute

If the chargeback is reversed in our favor, you agree to reimburse all such costs upon demand.

### 10.6 Evidence Retention

We maintain detailed, timestamped records of all transactions for both Digital and Physical Products, including but not limited to:

**For all orders:**
- Full order details, timestamps, and order status history
- Customer identification data (name, email, phone, IP address, device information, browser fingerprint)
- Payment authorization codes, transaction IDs, and payment processor references
- All communications between the customer and our support team
- Customer feedback, reviews, and ratings
- Terms of Service acceptance records (timestamp and IP)

**Additionally for Digital Products:**
- License key generation and delivery records with timestamps
- License activation timestamps, user IDs, and device data
- Software download logs with IP addresses and timestamps
- Software login and usage logs with IP addresses, timestamps, and session data

**Additionally for Physical Products:**
- Shipping carrier name and service type
- Tracking number and full tracking history
- Proof of shipment (carrier acceptance scan)
- Proof of delivery (carrier delivery confirmation, signature if applicable)
- Package weight, dimensions, and declared value
- Customs declaration details
- Photographs of packaged items (when available)

All records are retained for a minimum of **36 months** from the date of purchase and may be used as evidence in any dispute, chargeback, arbitration, or legal proceeding.

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## 11. Acknowledgment at Purchase

**By clicking "Pay," "Complete Purchase," "Place Order," or any equivalent button during checkout, you explicitly acknowledge and agree that:**

1. You have read, understood, and agree to these Terms of Service in their entirety.
2. You are the authorized holder of the payment method being used, or have explicit authorization from the cardholder.
3. All personal information, billing details, and shipping information (if applicable) you have provided are truthful, accurate, and complete.
4. **For Digital Products:** You are purchasing a digital product that will be delivered instantly and electronically. You understand that this purchase is non-refundable. You consent to immediate delivery and expressly waive any cancellation or "cooling-off" rights to the maximum extent permitted by applicable law.
5. **For Physical Products:** You understand that risk of loss transfers to you upon delivery to the shipping carrier (Section 8.5). You accept responsibility for customs duties and import fees (Section 8.6). You understand that shipping delays do not entitle you to a refund.
6. You will contact us directly before initiating any chargeback or payment dispute.
7. You will not file a fraudulent chargeback or payment dispute. You understand that doing so after receiving, activating, or using a product may constitute fraud and result in legal consequences.
8. You consent to the collection and use of your personal data as described in Section 4.

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## 12. Shipping Insurance (Optional)

Where available at checkout, you may purchase optional shipping insurance to protect against loss or damage during transit.

- **If you purchase shipping insurance** and the package is confirmed lost or damaged by the carrier, we will file a claim with the insurance provider on your behalf. If the claim is approved, we will send a replacement or issue a refund at our discretion.
- **If you decline shipping insurance**, you accept full risk for loss or damage during transit as outlined in Section 8.5. No refund, replacement, or credit will be provided for uninsured packages that are lost, stolen, or damaged after the point of shipment.

Shipping insurance does not cover: customs seizures, packages refused by the recipient, incorrect addresses, or delays.

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## 13. Force Majeure

We shall not be liable for any failure or delay in the performance of our obligations (including shipping, delivery, or service availability) where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

- Natural disasters (earthquakes, floods, hurricanes, fires)
- Pandemics, epidemics, or public health emergencies
- War, terrorism, civil unrest, or political instability
- Government actions, sanctions, embargoes, or trade restrictions
- Carrier strikes, labor disputes, or transportation disruptions
- Power outages, internet outages, or infrastructure failures
- Supplier shortages or manufacturing delays
- Customs holds, inspections, or seizures by government authorities

In the event of a force majeure, we will make reasonable efforts to fulfill your order as soon as practicable. Force majeure events do not entitle you to a refund, chargeback, or cancellation.

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## 14. Product Warranty Disclaimer

### 14.1 Digital Products
All software is provided **"as-is"** and **"as-available"** without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.

### 14.2 Physical Products
All hardware is sold **"as-is"** without any express warranty unless specifically stated on the product page. We do not provide manufacturer warranties. Physical Products are sold as general-purpose electronics components and development tools.

We make no guarantee that any product (digital or physical) will:

- Be compatible with your specific hardware, software, or system configuration
- Remain functional after third-party software updates, firmware changes, or game patches
- Be free from defects, errors, or interruptions
- Meet your specific expectations or requirements
- Remain available indefinitely

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## 15. Limitation of Liability

We are not liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to:

- Loss of data, profits, revenue, or business opportunities
- Hardware or software damage
- Game bans, account suspensions, or penalties imposed by third parties
- Service interruptions, downtime, or data breaches
- Shipping delays, losses, or damages after transfer of risk
- Customs seizures, duties, or import issues
- Any consequences resulting from the use or misuse of any product

**Your use of any product is at your sole risk.** You are fully responsible for how you choose to use our products and any consequences that arise from such use.

**Our total aggregate liability to you for any and all claims arising from or related to these Terms, your purchases, or your use of our products and services shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.**

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## 16. Indemnification

You agree to indemnify, defend, and hold harmless Ambient DMA, its owners, officers, employees, contractors, affiliates, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and court costs) arising from or related to:

- Your use or misuse of any product purchased from us
- Your violation of these Terms
- Your violation of any applicable law or regulation
- Any chargeback or payment dispute you initiate
- Any false, misleading, or fraudulent information you provide
- Any claim by a third party related to your use of our products

This indemnification obligation shall survive the termination of these Terms and the completion of any transaction.

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## 17. Intellectual Property

All software, firmware, code, hardware designs, graphics, logos, trade names, brand names, and content on this website are the intellectual property of Ambient DMA and are protected by applicable copyright, trademark, and intellectual property laws.

Unauthorized reproduction, distribution, modification, reverse-engineering, or commercial use of any of our intellectual property is strictly prohibited and may result in legal action.

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## 18. Prohibited Conduct

You agree not to:

- Use our products for any illegal, unauthorized, or unethical purpose
- Attempt to gain unauthorized access to our systems, servers, or data
- Interfere with or disrupt our website, services, or infrastructure
- Use our products in violation of any third-party terms of service
- Provide false or misleading information during purchase or support interactions
- File fraudulent chargebacks, disputes, or claims
- Engage in any form of abuse, harassment, or threats toward our staff or team members
- Purchase products with the intent of filing a chargeback (known as "cyber shoplifting")

Violation of any of the above may result in immediate account termination, service revocation, and legal action.

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## 19. Legal Responsibility

You are responsible for complying with all applicable local, national, and international laws and regulations, including but not limited to import/export laws, customs regulations, tax obligations, and consumer protection laws.

We do not condone or take responsibility for illegal, unauthorized, or unethical use of our products, whether digital or physical. You assume all legal risk associated with your use of our products.

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## 20. Service Availability and Modifications

We reserve the right to:

- Modify, update, patch, or discontinue any product or service at any time without prior notice.
- Perform maintenance that may temporarily affect product availability or functionality.
- Update pricing at any time (existing completed purchases are not affected).
- Revoke licenses or restrict access for users who violate these Terms.
- Limit or refuse sales to specific regions, individuals, or groups at our sole discretion.

Temporary downtime, service interruptions, or product updates do not constitute a breach of these Terms and do not entitle you to a refund.

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## 21. Third-Party Services and Platforms

Our products may interact with, or be used in conjunction with, third-party platforms, games, services, or hardware. We are not responsible for:

- Changes, updates, or patches made by third parties that affect the functionality of our products.
- Bans, suspensions, penalties, or account actions imposed by third-party platforms.
- Availability, compatibility, or performance of third-party services.
- Any terms of service or policies of third-party platforms.

Your use of our products in conjunction with third-party services is at your own risk and discretion.

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## 22. Age Restriction

Our products and services are intended for individuals aged 18 and over. By making a purchase, you confirm that you meet this age requirement. We reserve the right to request age verification and to cancel orders where we reasonably believe the buyer is under 18.

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## 23. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of **England and Wales, United Kingdom**. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are located outside the United Kingdom, you agree that any dispute will still be governed by English law and resolved in English courts, and you waive any objection to venue or jurisdiction.

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## 24. Dispute Resolution Procedure

Before initiating any legal action or formal dispute, both parties agree to attempt to resolve the matter through the following procedure:

1. **Direct Contact:** You must first contact us via Discord or email and provide a detailed description of the issue, your order number, and any supporting evidence.
2. **Response Period:** We will acknowledge your inquiry within 48 hours and provide a substantive response within 7 business days.
3. **Negotiation:** Both parties agree to negotiate in good faith for a period of 30 days from the date of initial contact.
4. **Formal Action:** Only after the 30-day negotiation period has expired without resolution may either party pursue formal legal action.

This dispute resolution procedure does not apply to urgent matters requiring injunctive relief.

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## 25. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

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## 26. Waiver

The failure of Ambient DMA to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative.

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## 27. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

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## 28. Modifications to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Material changes may be communicated via email or a notice on our website.

Continued use of our website or services after any changes constitutes your acceptance of the modified Terms. If you do not agree with the changes, you must stop using our services.

It is your responsibility to review these Terms periodically.

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## 29. Contact and Support

If you have any questions about these Terms, your purchase, shipping status, or need support:

- **Website:** https://ambient-dma.com
- **Discord:** https://discord.gg/ambientdma

**We strongly encourage — and in the case of disputes, require — you to contact us through these channels before taking any other action regarding your purchase.**

Response times: We aim to respond to all inquiries within 48 hours during business days.

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## 30. Entire Agreement

These Terms constitute the entire agreement between you and Ambient DMA regarding the use of our website, products (digital and physical), and services. They supersede all prior agreements, representations, warranties, and understandings, whether written or oral.

No oral statement, representation, or promise made by any employee, agent, or representative of Ambient DMA shall be binding unless confirmed in writing.

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**By purchasing from this website — whether a digital or physical product — you confirm that you have read, understood, and agree to all of the above Terms of Service, and that you are acquiring our products for lawful, educational, or research purposes only.**